With your permission, we may send you emails about our store, new products and other updates.

Your information helps us to more effectively respond to your customer service requests and support needs.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

By using Parking Mantra or any other domain owned by the Company, you authorize Parking Mantra (including its representatives, affiliates, and its business partners) to contact you via via email, phone call or SMS and offer you our services for the product you have opted for, imparting product knowledge, offer promotional offers, for which your information may be collected in the manner as detailed under this policy. You hereby agree that you authorize Parking Mantra to contact you for the above mentioned purposes even if you have registered yourself under DND or DNC or NCPR service(s). Your authorization, in this regard, shall be valid as long as your account is not deactivated by either you or us.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@parkingmantra.com

Section 3- Disclosure

Section 4 – Payment

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

For more insight, you may also want to read terms and conditions of Razorpay on https://razorpay.com

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

All our endpoints/ Domains are protected with HTTPS with 2048/4096 bit encryption and issued/signed by trusted CA. This helps to ensure information flowing wire to our server is encrypted and your data safely reaches us. Client/Browser side vulnerability can still result in issues, we recommend you to keep your system up to date and take appropriate actions to deal with virus/trojan horse etc. locally.

We periodically take backups of our database for disaster recovery, all our backups are kept isolated with encryption to ensure your data is safe.

Once data reaches its retention expiry, it is deleted using tools like shred which help to ensure data is safely deleted and non-recoverable.

However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet or wireless communication, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose your password to anyone.

Section 7 – Cookies

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

Section 8 – Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 9 – Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Section 10 – Car Expenses Management

“As you access and use our services, we collect certain information from you, including but not limited to, phone number, email address, device make-details, and IP address. By accessing and using our services, you expressly consent to the sharing and disclosure of your information so collected, with our third-party service providers, business partners, and agents. For example, your information may be shared with third-party services like GetSimpl to ensure fraud prevention and PayLater check out experience. Please refer to the third-party privacy policy for more details.”

Cancellation and Refunds

1. All bookings on the Parking Mantra mobile app are prepaid where the user has to book the slot and is billed as per the number of hours chosen and hourly rates of the parking site.
2. All bookings are non-cancellable and non-refundable unless under very special circumstance
3. Parking owner/intender/caretaker has no right to cancel the parking space booked by the Parking Mantra app user/customer. Once the Parking Mantra customer/user has reached the parking space he/she reserved, then, the parking owner/intender/caretaker must provide parking space to the customer/user
4. Please note that any stays longer than the booking time will be charged by the parking lot/garage for any additional hours/days not paid for and will not be refundable once charged.
5. In case of any dispute between the Parking Mantra customer/user and the Parking owner/intender/caretaker, regarding the unavailability of the parking space (even after the confirmation of the reservation of the parking space), or any other issue, Parking Mantra customer care must be contacted to resolve the disputes:
   
   • If the primary reason of the dispute is unavailability of the parking space (even after the confirmation of the reservation of the parking space), then a nearest available parking space will be provided to the Parking Mantra customer/user
   • In case the same is not available, Parking Mantra is obliged to refund the complete payments made by the user; Parking Mantra is free but not liable to incentivise the user, in its sole discretion.
   • For any other reason of dispute, legal procedures will be followed.